Great service!!! Very happy with the response and advice given. Highly recommend First Response Job well done!!!!
They were very fast and helpful. Our AC went out around 7pm during the summer and they were able to come out and fix it that night. Our baby was hot and i don’t think she would have slept without it. Thank you for fixing it so fast and in the dark at that!
In the days leading up to Thanksgiving(on a Saturday nonetheless), my AC was blowing hot instead of cold. I found First Response on Yelp and I am forever grateful. Response time was exceptional. Matt showed up timely and was the consummate professional and was very knowledgeable in his area of expertise. He quickly figured out the issue, told me my options, and set up next steps. Matt returned on Monday and completed the job. Again he was timely and professional. He is also very personable which was the icing on the cake. I would definitely recommend Matt and his Team for any and all things heating and cooling related. I liked their services enough to set up on their service plan 🙂
My entire central heat and air system went out early Saturday morning. By noon the rep from First Response came by to check out my system. He gave me a detailed explanation and answered all of my questions. It was determined I needed a whole new system, which did not surprise me because I had been having trouble for the past year. The guys came out early the next morning (Sunday) and it was installed by early afternoon.
Every one of the employees was professional, courteous, knowledgeable and clean cut. The install went smoothly and they did a great job. Bryan, the owner, came to my house several times to assist and also follow-up.
I would highly recommend this company.
Dearick was professional and efficient. He brought problems to our attention that other companies neglected. I would recommend 1st Response to anyone!