What our clients say

Great service!!!  Very happy with the response and advice given. Highly recommend First Response   Job well done!!!!

William H.

They were very fast and helpful. Our AC went out around 7pm during the summer and they were able to come out and fix it that night. Our baby was hot and i don’t think she would have slept without it. Thank you for fixing it so fast and in the dark at that!

Alyssa S.

In the days leading up to Thanksgiving(on a Saturday nonetheless), my AC was blowing hot instead of cold.  I found First Response on Yelp and I am forever grateful. Response time was exceptional. Matt showed up timely and was the consummate professional and was very knowledgeable in his area of expertise. He quickly figured out the issue, told me my options, and set up next steps. Matt returned on Monday and completed the job. Again he was timely and professional. He is also very personable which was the icing on the cake. I would definitely recommend Matt and his Team for any and all things  heating and cooling related. I liked their services enough to set up on their service plan 🙂

Essence W.

My entire central heat and air system went out early Saturday morning. By noon the rep from First Response came by to check out my system. He gave me a detailed explanation and answered all of my questions. It was determined I needed a whole new system, which did not surprise me because I had been having trouble for the past year.  The guys came out  early the next morning (Sunday) and it was installed by early afternoon.

Every one of the employees was professional, courteous, knowledgeable and clean cut.  The install went smoothly and they did a great job.  Bryan, the owner, came to my house several times to assist and also follow-up.
I would highly recommend this company.

Vickie L.

Having no air is one thing. Having no air in Florida is another. Being 8 months pregnant in Florida with no AC takes it all to a new level. Their name says it all!! We called on a Tuesday to have a new unit installed and they were out the very next day to install for us. When we had our unit serviced a few months ago they followed up after to make sure we were still satisfied. They go above and beyond and we could not be anymore thankful! Thank you again First Response!

Michele M.

They are fair and up front and prompt service you don’t have to wait too long for them to come and they will diagnose and fix only what needs it not try to sell you something you don’t need.

John N.

If I could give more stars, I definitely would!!! We have had over 6 AC companies come out to look at our problem, a few of them big names. Not the first one knew what to do. I contacted First Response a couple of weeks ago, as I was contacting every company I came across. He didnt think he could help, as the others couldn’t. A couple weeks went by, he contacted me asking if our problem was fixed, and unfortunately, no it wasn’t. Well, he wanted a crack at it. He contacted me this morning, and we set up a time for this afternoon. He wasn’t even here 10 minutes and found our problem!!! And took under 20 minutes to fix it!! This company is 100% over the top best!! They will be our go to AC company for all of our needs and we will make sure anyone we know that needs AC service, First Response will be the company we tell them to use!! Absolutely !!! Can’t thank you enough !!

Heather O.

Very prompt and professional service!

Rhonda P.P.

Bryan came out within 20 minutes of calling him. He diagnosed the problem and had my unit fixed within the shortest time of anyone else told me they could fix it. Very professional and trustworthy. Thank you, Bryan. I will use your company from now on and recommend you to my friends and family.

Linda P.B.

Positive: Punctuality, Quality, Responsiveness, Value

Dearick was professional and efficient. He brought problems to our attention that other companies neglected. I would recommend 1st Response to anyone!

Sara C.

These guys are fantastic. I’ve used a lot of a/c companies and First response blows me away every time. I use them for my houses in Pinellas and Hillsborough county and they are always there incredibly fast.

Unfortunately I had three ac units installed wrong they went above and beyond to get my systems running top notch and installed correctly. Give them a call you won’t regret it.

James D.

Very prompt, HONEST, friendly and reasonable to have them come out at almost 7 at night. When we need air conditioning service and when we need a new unit, I wouldn’t call anyone else. Super friendly and down to earth men. Great service. Hard to believe they’re “real”with how people are out to rip you off these days. 👍 . Trina

Trina W.

Dearick came out to look at our air. He was professional and precise. Very clear on what we needed done. We felt like he was very honest. We sat down and wrote up pricing and options with him. It was very smooth and clear
Got it all done quickly without feeling rushed. Will definitely use this company again!

Natalie M.

I’ve been using them for the past 2 years for my home and business. They have been very reliable, courteous and trustworthy. I would highly recommend them.

David Busciglio Sr.

Bryan came out and explained everything in great detail about replacing my HVAC system. He offered a fair price, and advised me of a TECO rebate I was eligible for. He is very knowledgeable about air conditioning and heat pump systems.

Lora L.

Derick was out today to do an AC service. He was prompt, very polite and had the service done in no time. I would definitely recommend him and this company to anyone looking for AC service/repairs.

Jennifer H.

We always have a great experience. Every 6 months we get our ac serviced and Derek usually is the one that does it. He is amazing!!
Thank you.

Samantha G.

We had a new A/C unit installed and I have to say how impressed I was by First Response Heating & Cooling LLC. From the time Matt came out over the weekend to give us a quote, until Bryan and the install crew pulled out on Monday evening, the service was top-notch. During the estimate Matt noticed and pointed out things that other companies either missed or didn’t mention that would have cost us more money in the long-run. The installers were on-time, worked hard, cleaned up everything before they left, and were super respectful. From start to finish, it was a pleasure doing business with them. If you find yourself in need of a new AC (I pray you don’t!) or just need your current unit serviced, give them a call!

Tamara W.

I had reached to multiple companies when my AC stopped on a Friday night and heard back from none of them. A friend referred me to First Response and I called on a Saturday night and had an immediate response. Bryan came out and was very informative and showed me how to help keep my unit working and had me back up and running quickly. Their pricing is very reasonable for an after hours call. The customer service is amazing! I will be recommending to all my friends.

Cathy D.

I am thankful for the experienced technicians of First Response Heating and Cooling and I use them for all my heating and a/c needs and proudly recommend them to family and friends. Matt and Bryan are in the business to help individuals and families stay comfortable in their Florida homes while providing great services at prices that won’t make you sweat. Their passion to help is evident in their work ethic and interaction with their potential and current customers.

Reggie W.

First Response cane out at 9:30 on a week night. Matt was quick, honest and even contacted me two days after he came out to check in on us. Customer service was great and would recommend to anyone needing ac service. We will definitely utilize his services again should we need.”

Fran S.

First Response Heating & Cooling is a trustworthy and Honest business. Matt and Brian the owners are knowledgeable and professional technicians. They provided excellent and courteous service. They understood the issue I was having and provided a full service solution.I have no doubt that First Response will be a company I will be doing business with for years to come.
I have no reservations about recommending them to all my family and friends.

Edwin P.